Development Manager
Crossroads Campus was founded in 2010 and is an IRS-designated 501(c)(3) nonprofit serving Nashville, Tennessee. We use the healing power of the human-animal bond to improve the lives of people and pets in our community. Our programs are focused on helping young people who face poverty and homelessness as they work to overcome the impacts of inequity, time in foster care, or other traumas, and on helping homeless dogs and cats who have ended up at our city shelter. We bring these two groups together through programs that provide job training, employment, and affordable housing for young adults and loving care and adoptions for homeless animals. Through caring for our adoptable pets, our program participants gain work experience, confidence, and empathy. Those human-animal interactions create mutually nurturing relationships that foster hope, change behavior, and teach skills.
PURPOSE
To effectively implement our fundraising strategies so that we can meet or exceed our annual goals for unearned revenues and achieve sufficient year-over-year growth in unearned revenues to sustain and enhance our programs going forward.
OVERVIEW
The Development Manager oversees and participates in the implementation of the organization’s development strategies including major gift and annual giving campaigns, foundation grants, fundraising events, corporate giving, and board development. In support of those strategies, the Development Manager assists with donor research and cultivation and is responsible for managing and reporting donor data, ensuring all gifts are properly acknowledged, and providing administrative support to the Crossroads Board of Directors.
The role of the Development Manager is critical to our ability to grow and sustain our programs, and we are looking for an individual who is trustworthy, motivated by our mission, and committed to furthering our efforts to be a trauma-informed organization that provides an equitable and supportive workplace that recognizes the dignity and worth of each individual.
The role requires strengths in planning, organization, communication, data management, and data analysis and proficiency in the use of technology and software, including Microsoft Excel. Microsoft Word and donor management systems.
The role is full-time and offers some flexibility in scheduling and some opportunities to work remotely.
Job Responsibilities
Manage Donor Data: Ensure accurate, complete, and unduplicated donor information through management of the DonorPerfect database, including direct data entry responsibilities and the oversight of others doing data entry and data cleanup.
Provide Reporting for Donor Data: Provide accurate and timely data analysis and reporting on donors and fundraising revenues
Acknowledge Donors and Donations: Ensure that donors are thanked appropriately and that all tax-exempt donations and grants are acknowledged in a timely fashion.
Support the Board of Directors: Serve as the staff liaison for the board development committee and provide administrative support for board meetings and other board activities
Manage Major Gifts Portfolio: Support the CEO in the implementation of the major gifts campaign through continued build-out and updating of the organization’s Moves Management tracking system and assistance with research, scheduling, and proposal development
Manage Grant Portfolio: Oversee grant tracking, writing, and reporting, including contracted grant activities, grant activities by other staff, and some direct assistance with grant research, writing, and reporting
Execute Annual Giving Campaign: Manage the production of at least two annual fundraising mail campaigns, including the creation of mailing lists, segmenting of donors when appropriate, and coordination of printing and mailing
Corporate Sponsorships: Oversee fulfillment of corporate sponsorship benefits including digital media and coordination of corporate volunteer workdays with the Community Engagement Manager.
Support Events: Provide support to the Community Engagement Manager and the CEO on fundraising and donor-related events, including creation and management of invitation lists, event planning and logistics, and post-event data entry and follow-up
Qualifications
Minimum of 5 years of fund development experience; the ideal candidate will have strong knowledge of the fundraising landscape in Nashville and across Tennessee.
Has knowledge and experience in development and fundraising practices, especially in major gifts development, grant writing and management, and cultivation of individual donors.
Is a goal-driven self-starter equipped to create programs and processes to secure financial stability to support organizational growth?
Excellent communication skills (written and verbal) and demonstrated ability to be an effective spokesperson and advocate for Crossroads’ mission.
Possesses the skills to work with and motivate staff, board members, and volunteers.
Systems and process management skills sufficient to manage a mix of revenue-generating activities.
Experience with and an understanding of the role of nonprofit organizations and the nonprofit sector.
Strong working knowledge of Microsoft Word, Outlook, Excel, and a CRM/Donor Management System.
Strong attention to detail with a positive, problem-solving approach to work.
Proven ability to function effectively in a fast-paced environment with competing priorities and deadlines.
General knowledge in the areas of youth development, affordable housing, and animal welfare
Ability to provide excellent customer service and uphold Crossroads’ values in all interactions representing Crossroads.
INDICATORS OF SUCCESS
Meeting or exceeding annual unearned revenue goals.
Growth in donor engagement across giving sectors.
Well-managed workload and demonstration of sector best practices.
Performance reviews reflect that the Development Manager is making a positive contribution to the organization’s effectiveness and growth and to the culture of the organization
Additional Information
Benefits
- Health Insurance
- Generous paid time off
- Scheduling flexibility and some remote work
- 401k
- Access to Voluntary Benefits including vision, dental, disability, and life insurance
- Employee discount
How to Apply
Send a cover letter and resume to jobs@crossroadscampus.org
